Frequently Asked Questions
Why should I consider automatic doors for my building or business?
Automatic doors improve accessibility, safety, and overall user experience by enabling smooth, hands-free entry and exit. They also support better traffic flow, hygiene control, and energy efficiency in high-traffic or controlled environments.
Can your entrance solutions be customized for specific projects or requirements?
Yes, our entrance solutions can be customised to suit different site conditions, usage patterns, and operational needs. We work with clients, consultants, and contractors to ensure each system aligns with functional, safety, and design requirements.
Are your automatic doors compliant with safety and accessibility standards?
Yes, our automatic doors are designed, supplied, and installed in accordance with relevant safety and accessibility standards. Compliance considerations are incorporated during system selection, installation, and commissioning to ensure safe operation.
How do I request a quotation or arrange a site assessment?
You may contact our team to request a quotation or arrange a site assessment. Our specialists will review your requirements, assess site conditions where needed, and propose a suitable solution before preparing a detailed quotation.
How do you minimise disruption during installation or servicing works?
We plan all works carefully to minimise impact on daily operations and building users. Where required, installations and servicing can be scheduled during off-peak hours, with clear coordination and advance planning.
Do you offer upgrades or replacements for aging automatic door systems?
Yes, we support upgrades, retrofits, and full replacements for aging or underperforming automatic door systems. Our team will assess existing installations and recommend the most cost-effective and operationally suitable approach.
Are you able to maintain other automatic door brands?
Yes, our technicians are experienced in servicing and maintaining a wide range of automatic door brands. This allows us to support existing systems and mixed-brand installations across different sites.
What warranty coverage do you offer for your systems and components?
ACCESSCO provides a one-year Defects Liability Period (DLP) covering systems and components, subject to agreed terms and conditions. Full DLP details are clearly outlined during quotation to ensure transparency before project commencement.
Are spare parts readily available for long-term support?
Yes, we maintain access to spare parts to support long-term servicing and system reliability. This helps minimise downtime and ensures continued performance throughout the system’s lifecycle.
Do you offer maintenance packages?
Yes, we offer structured maintenance packages designed to support ongoing performance, safety, and compliance. Maintenance schedules can be tailored based on usage levels, environment, and operational requirements.